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Accessibility Statement

MomPlan Inc. is committed to ensuring MomPlan is accessible to people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Last updated: July 10, 2026

MomPlan Inc.

Incorporated in Delaware, United States

Mailing address
Privacy Office
MomPlan Inc., 251 Little Falls Drive, Suite 200, Wilmington, DE 19808, United States

1. Conformance status

MomPlan partially conforms with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We completed an internal WCAG 2.1 AA audit and remediation program in July 2026 (Phases 1–3), including automated axe testing in continuous integration.

We also align with:

  • United States — Section 508 of the Rehabilitation Act and accessibility obligations under Title III of the Americans with Disabilities Act (ADA) where applicable to our services
  • Canada — Accessible Canada Act (ACA) and Ontario AODA Integrated Accessibility Standards (IASR) for web content

Last accessibility review: July 10, 2026. Government and enterprise customers may request our VPAT 2.5 INT draft (Accessibility Conformance Report) by emailing accessibility@momgovassistance.online.

2. Measures we take

  • Semantic HTML and ARIA labels on interactive controls
  • Skip links and main landmarks on all MomPlan web applications
  • Keyboard navigability for core flows (signup, eligibility, dashboard)
  • WAI-ARIA combobox pattern on searchable select fields
  • Visible focus indicators and improved color contrast on marketing and legal pages
  • Carousel pause/play controls and reduced-motion support
  • Responsive layouts for zoom up to 200% without loss of content
  • Alternative text for meaningful images; decorative images marked aria-hidden
  • Automated axe-core scans on key public routes in CI on every frontend change
  • Assistive technology manual test checklist for release sign-off

3. Known limitations

Some complex data tables in the partner portal may require horizontal scrolling on small screens. We are implementing responsive card layouts for mobile caseworkers. Third-party embedded content (e.g., external government forms) may not meet our accessibility standards; we link to official agency alternatives when available.

Authenticated dashboard pages are covered by our manual test checklist and optional CI scans when test credentials are configured. A full third-party WCAG audit may be requested for enterprise procurement.

4. Feedback & accommodation

We welcome your feedback on the accessibility of MomPlan. If you encounter barriers or need assistance completing forms or uploading documents, contact us:

We aim to respond within five business days and will work with you to provide the information or service through an accessible alternative.

5. Assessment approach

MomPlan assesses accessibility through self-evaluation, automated axe-core scans in GitHub Actions, ESLint jsx-a11y rules, keyboard testing, and manual assistive technology checklists (NVDA and VoiceOver). Technical audit documentation is maintained in our engineering repository. Government and enterprise customers may request a VPAT 2.5 INT draft under NDA.

6. Formal complaints (Canada)

Canadian users who are not satisfied with our response may contact the Canadian Human Rights Commission or their provincial accessibility regulator, depending on the nature of the complaint.